Give every visitor a clearer next step.
Dendryte Solutions creates managed AI website assistants that help businesses answer supported questions, guide visitors, capture inquiries and prepare their teams for informed follow-up.
Capabilities
What the assistant can help with
Frequently Asked Questions
Provide convenient answers based on approved business information, service pages, policies and FAQs.
Service Guidance
Help visitors understand available services and direct them toward relevant pages or contact options.
Lead Capture
Collect appropriate contact details and the reason for an inquiry through a guided conversation.
Callback Requests
Prepare organized callback requests so the business receives the visitor’s details and conversation context.
Support Intake
Collect preliminary information about a support request before it reaches the appropriate team member.
Human Handoff
Recognize configured escalation situations and help move the conversation toward personal follow-up.
Knowledge Base
Your business defines what the assistant knows.
The assistant provides answers grounded in your official material. Customers should not provide material they do not own or have permission to use.
Possible knowledge sources may include:
- Public website pages
- Service descriptions
- Product information
- Frequently asked questions
- Business hours
- Service-area information
- Customer-approved policies
- Uploaded reference documents where supported
- Approved response instructions
- Emergency requests
- Legal advice
- Medical advice
- Financial advice
- Payment-card or bank-account information
- Account passwords
- Sensitive identity information
- Complaints requiring management review
- Requests outside the supplied knowledge
Note: These controls guide the conversation but do not eliminate all AI risk.
Safety & Scope
Clear boundaries are part of a better assistant.
We can configure the assistant to avoid sensitive topics or instantly escalate critical conversations to your human team when they arise.
Integration
Designed for common business websites
Installation is generally performed through an approved website embed or integration method.
Website compatibility is reviewed before service begins. Some platforms, custom websites, security configurations or third-party systems may require additional work or may not support every requested feature.
Growth
Optional future capabilities
Availability depends on the selected plan, compatibility and third-party services.